Car leasing FAQs

What's included, order and delivery

• What's included in the monthly price?
• What do I pay for in addition to the monthly price?
• Is breakdown cover included?

Maintenance, servicing, tax, tyres and MOT

• What’s included in the service and maintenance plan?
• How do I get my car serviced or repaired?
• What should I do if I put the wrong fuel in my car?

Insurance, accidents and breakdowns

• How can I get a spare car key?
• Do I get a courtesy car if my car breaks down?
• What should I do if my car’s stolen?

Charges, fines and penalties

• I've paid a speeding fine. Do I have to notify you?
• How do I pay to drive in the London Congestion Charge zone?
• How do I register my car as exempt from the Congestion Charge?